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Hospice and Home Health

Compassion, common sense, and unparalleled support

End of life care is perhaps one of the most challenging services routinely provided by hospice centres and hospice care providers. Tasked with helping patients manage pain as well as offering emotional support and comfort, caregivers can feel increasingly weighed down with responsibilities. At times like these, disruptions called by increased call volume can amplify the workplace stress and result in a less than great quality experience for callers when they need it the most.

At The Doctors Answer, we understand that assisted living whether at home or in a facility requires an understanding of the unique dynamics of long term care and the emotional fragility of the parties involved. The personal care industry creates a dependency on the caregivers that makes it essential for them to be available at all times. Patients and their families rely on your service to carry out basic errands and tasks which allow them to maintain their quality of life. It is therefore critical to ensure a strong communication network that will attend to distressed patients and their families with the care and compassion they deserve.

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Hospice & Home Health Answering Service

*The Doctors Answer caters only to the medical community that includes Doctors, Hospitals, Hospices, and Pharmacies. It is this single-minded focus on a niche service that has allowed us to create a knowledge base of common medical language and emergency call procedures that meet HIPAA Guidelines .

We are different from most call centres who nickel and dime you with “a la carte” fees. We include all of our services and technology FREE with all of our plan options. Additionally, to help save you even more money, we offer PAY AS YOU USE packages that only bill you for your actual emergency usage and nothing more.

We believe in our service and are confident you will too. That’s why we offer a 1 month risk FREE trial of our medical answering services. No strings or obligations attached.

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Remain Connected 24/7

The Doctors Answer is the leader in connecting healthcare providers and their patients using communication solutions that can be can be easily customized to match the specific needs of each client. Our services are carefully structured to improve patient access and enhance patient-doctor satisfaction.

We have the technology and the expertise to quickly implement our breakthrough communication solutions for practices of any size. Our answering service takes care of the management features of a Doctor’s office by acting as a virtual front office assistant.

The Doctors Answer Connected 24/7
Hospice Answering Service Benefits

Service Benefits

When you choose The Doctors Answer as your healthcare answering service, you can rest easy knowing that you will never miss an urgent call again. We have the right people and technology in place to cover all your calls, all the time.

Additional benefits include:

  • Patients and other healthcare providers will be greeted by trained and experienced call professionals
  • Variety of message delivery and call escalation options
  • Flexible plans to match your medical answering service needs
  • We work exclusively with medical professionals

Quality Services Guaranteed

Our executives are trained in customer relationship and undergo refresher courses to remain updated with the latest terms and technologies available in the industry.

You can rest assured knowing that our high-quality, professional services and staff are available 24/7, 365 days a year.

High Quality Hospice Answering Service available 24/7

Exceptional Team - Exceptional Answering Service.

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