Hospice and Home Health
Compassion, common sense, and unparalleled support
End of life care is perhaps one of the most challenging services routinely provided by hospice centres and hospice care providers. Tasked with helping patients manage pain as well as offering emotional support and comfort, caregivers can feel increasingly weighed down with responsibilities. At times like these, disruptions called by increased call volume can amplify the workplace stress and result in a less than great quality experience for callers when they need it the most.
At The Doctors Answer, we understand that assisted living whether at home or in a facility requires an understanding of the unique dynamics of long term care and the emotional fragility of the parties involved. The personal care industry creates a dependency on the caregivers that makes it essential for them to be available at all times. Patients and their families rely on your service to carry out basic errands and tasks which allow them to maintain their quality of life. It is therefore critical to ensure a strong communication network that will attend to distressed patients and their families with the care and compassion they deserve.
*The Doctors Answer caters only to the medical community that includes Doctors, Hospitals, Hospices, and Pharmacies. It is this single-minded focus on a niche service that has allowed us to create a knowledge base of common medical language and emergency call procedures that meet HIPAA Guidelines .
We are different from most call centres who nickel and dime you with “a la carte” fees. We include all of our services and technology FREE with all of our plan options. Additionally, to help save you even more money, we offer PAY AS YOU USE packages that only bill you for your actual emergency usage and nothing more.
We believe in our service and are confident you will too. That’s why we offer a 1 month risk FREE trial of our medical answering services. No strings or obligations attached.